Omni Viking Lakes Hotel

Executing a luxury hospitality project rooted in a distinct Nordic identity requires more than strong design intent. It demands a partner who can help translate that vision into materials, coordinate across teams, and ensure every decision holds up from concept through installation.

Tile X Design Commercial Sales Representative Jennifer Christopher played that role for the Omni Viking Lakes Hotel, a 4-star property in Eagan, MN, inspired by Viking and Scandinavian design principles. Over the course of two years, Jennifer worked closely with the design team to ensure every tile selection aligned with the project’s aesthetic, performance requirements, and budget.

Aligning Vision, Performance, and Budget Across Every Space

A property of this scale includes a wide range of environments, from expansive lobbies and layered suite designs to restaurants, spa areas, and pool decks. Each space came with its own technical requirements and design priorities, whether that meant achieving a specific visual tone, meeting slip-resistance standards, or working within varying budget levels.

Jennifer’s role was to guide the selection process so that each material not only met the demands of its environment but also contributed to a cohesive, elevated experience throughout the hotel. She provided samples to support decision-making while the design team developed mockups, ensuring every selection was validated both visually and functionally.

Tile X Design’s product range allowed the team to move seamlessly from intricate micro mosaics to large-format porcelain panels, enabling design flexibility without compromising performance. The result is a series of spaces that feel intentional, refined, and consistent with the Nordic concept from room to room.

Validating the Right Choice Through a Global Search

One of the most defining design elements of the project was the chevron floor tile specified for the guestrooms. While the pattern was central to the overall aesthetic, it also introduced cost considerations that required further evaluation.

Jennifer led an extensive global search to explore alternative options that could achieve a similar look at a lower price point.

“I exhausted any options from any country,” she says. “Ultimately, there was no better option to achieve what they wanted.”

This process reinforced the integrity of the original selection. Rather than compromising the design, the team moved forward with complete confidence, knowing the chosen product represented the best possible balance of aesthetics, quality, and value. The chevron flooring now stands as a signature feature of the guestroom experience.

Coordinating Across Teams to Keep the Project Moving

Beyond material selection, Jennifer remained deeply involved throughout the project lifecycle. She provided contractor recommendations over time and maintained close coordination with the purchasing agent, manufacturers, and installation teams.

With a project of this complexity, consistent communication is essential. Jennifer describes the process as a true collaboration, where alignment between all parties ensured that decisions made during design carried through to ordering, production, and installation without disruption.

A Finished Product Defined by Its Details

What sets the Omni Viking Lakes Hotel apart is not a single material or moment, but the cumulative effect of hundreds of well-executed decisions.

Each detail was carefully considered and deliberately selected, resulting in a property that feels cohesive, elevated, and true to its original vision. From large-format installations to intricate tilework, the refinement is evident throughout the space.

“It was how all the fine details came together,” says Jennifer. “It’s spectacular.”

Tile X Design’s work on the Omni Viking Lakes Hotel demonstrates the value of a knowledgeable partner who can guide complex decisions, validate design intent, and stay aligned with the full project team from start to finish. The result is a hospitality experience in which every element works together exactly as intended.