Resource Type: FAQ

Shopping & Design FAQs

What's it like planning a project with our Design Consultants?

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What should I bring to the showroom with me?

Feel free to bring blueprints and samples of paint colors, carpet, wallpaper, fabrics and cabinet finishes with you.

Do I need an appointment?

Yes, if possible. An appointment ensures that you get the attention you deserve. If this is your first tile project, RELAX and let our showroom design consultants assist you. If you’re experienced and knowledgeable, we invite you to take a more hands-on role in the design. We hope you share our passion for tile, have more fun with the process and even greater satisfaction with the results!

Should I select neutral colors of ceramic and stone?

This is a good idea if you are considering resale or remodeling in a few years. If this is your “dream home,” then let us help you make your project one-of-a-kind.

Are samples available?

Samples are available for checkout and most are no charge. Others require a refundable deposit. Please help us RECYCLE by returning samples you don’t need.

Why do you recommend that I complete a Tile Selection Sheet?

Your Tile Selection Sheet itemizes and verifies all your choices: price, availability, trim, decorative accents, layout, accessories, grout color, etc. Completed Tile Selection Sheets are copied to your builder or designer and tile contractor to coordinate your purchase with us.

Does Tile By Design provide design services?

No, but many of our clients are design professionals, and we would be happy to make some recommendations. Our showroom has consultants who are trained and experienced with the products we carry and can advise you on which products best complement each other and are appropriate for your particular project.

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